Cranes Help
Open Cranes

Help Getting started

Join Cranes and sign in

How the waitlist works, what the signup link does, and how to get back in.

Cranes lets people in from a waitlist. You join with your email address, and when there’s room we send you a link to create your account.

Join the waitlist

  1. Go to usecranes.com.
  2. Enter your email and choose Join the waitlist.

That’s all we ask for. You’ll see “You’re on the list,” and we’ll email you when you’re in.

Create your account

When you’re let in, you’ll get an email called Welcome to Cranes with a Get started button.

  1. Choose Get started. The link opens with your email already filled in.
  2. Enter your full name and a password of at least 8 characters.
  3. Accept the terms and privacy policy, then choose Start.

You’re signed in and taken straight into setup. There’s no separate step to confirm your email, because the link already did that.

If someone invited you

If a teammate invites you to a team or a group and you don’t have an account yet, you’ll get the same Welcome to Cranes email. Signing up through it creates your account and puts you in the team or group at once. If you already have an account, you’re added right away and no email is sent; the team or group is simply there the next time you open Cranes.

Sign in

Go to usecranes.com, choose Sign in in the top corner, and enter your email and password.

If sign-in doesn’t work, here’s what the message means:

You see What it means
Email or password is incorrect Check both. If you’ve forgotten the password, reset it. If you haven’t finished signing up, you don’t have a password yet: look for the Welcome to Cranes email instead.
This account is not available The account isn’t active. Write to us if that’s a surprise.

Sign out

Open the account menu (your photo, top right) and choose Sign out.

Join Cranes and sign in Ask us